FT Live Chat Service Rep - Work From Home Administrative & Office Jobs - Tuscaloosa, AL at Geebo

FT Live Chat Service Rep - Work From Home

Customer Service / Fully Remote - Anywhere in U.
S/ Competitive pay / Medical, dental & vision / 401k / PTO - As a Live Chat Service Rep you'll:
Respond to customer inquiries in a professional and courteous manner via live chat; Provide accurate and timely information to customers; Maintain a high level of product knowledge to effectively answer customer questions; Identify and escalate complex issues to the appropriate department; Document customer interactions and update customer records; Meet or exceed performance targets, including response time and customer satisfaction; Collaborate with team members to identify opportunities for process improvementsHiring Fast >> Recommended Skills Customer Satisfaction Customer Service Business Process Improvement Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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