Supervisory Medical Administration Specialist
Duties to include but not limited to:
Responsible for planning, developing, coordinating, implementing, directing, and controlling the overall activities of the Enrollment & Eligibility section within HAS, which is designed to support comprehensive patient administration services at TVAMC. Responsible for analyzing the administrative workflow and problems to establish and develop operational procedures, and to ensure proper functioning of all organizational components. Recommend changes in policy procedures, is responsible for compliance with congressional legislation, VHA directives, and/or local system policy relying on personal knowledge to coordinate necessary changes with the total organizational and operational functions of the system. Incumbent is also responsible for establishing and maintaining necessary controls to supply system management with desired information for effective financial management. Coordinates the various functions of the section with other HAS section chiefs, as well as other services within the system; ensures the efficient operation of the units and areas of programmatic responsibility and advises managers and supervisors of the various resources available to meet needs of HAS and the medical center. Responsible for effective management to ensure that work is organized and assigned among assigned positions in a manner that serves the section most efficiently. Analyzes functions required to effectively accomplish the processing of patients and determination of eligibility status, and assigns priorities in order to ensure timely services Determines, formulates, executes, and evaluates the budgetary requirements of assigned fund control points and programs. Responsible for supervising administrative staff who provide coverage to the Enrollment Desk on a 24-hour, 7-day per week basis.This includes interviews and selections for vacant positions, leave approval, providing coverage in the scheduled absence of employees, evaluating work performance, and initiating independent action for emergency coverage and all other matters involving the rotating Administrative Officer of the Day (AOD). Responsible for the personnel administration of all employees assigned to the section, including, but not limited to, leave approval and scheduling, performance appraisals, establishing performance standards and position descriptions, maintaining and improving employee morale and motivation and resolution of grievance and complaints. Facilitates all administrative aspects of the enrollment process, health benefits eligibility determinations, dental eligibility, death benefits, and other and other related aspects of health benefits administration. Coordinates the implementation of all enrollment software changes to Veterans Health Information Systems Technology Architecture (VistA) with the local Information Management Staff. Ensures that communication and education activities are implemented at the local level to disseminate enrollment and health benefits eligibility information. Work Schedule:
Monday-Friday 8:
00am - 4:
30pm or 7:
30am-4pm Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Medical Administration Specialist/PD679-80810-0 Relocation/Recruitment Incentives:
Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/21/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related . OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond.Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. You will be rated on the following Competencies for this position:
Administration and ManagementCommunicationPlanning and EvaluatingTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for planning, developing, coordinating, implementing, directing, and controlling the overall activities of the Enrollment & Eligibility section within HAS, which is designed to support comprehensive patient administration services at TVAMC. Responsible for analyzing the administrative workflow and problems to establish and develop operational procedures, and to ensure proper functioning of all organizational components. Recommend changes in policy procedures, is responsible for compliance with congressional legislation, VHA directives, and/or local system policy relying on personal knowledge to coordinate necessary changes with the total organizational and operational functions of the system. Incumbent is also responsible for establishing and maintaining necessary controls to supply system management with desired information for effective financial management. Coordinates the various functions of the section with other HAS section chiefs, as well as other services within the system; ensures the efficient operation of the units and areas of programmatic responsibility and advises managers and supervisors of the various resources available to meet needs of HAS and the medical center. Responsible for effective management to ensure that work is organized and assigned among assigned positions in a manner that serves the section most efficiently. Analyzes functions required to effectively accomplish the processing of patients and determination of eligibility status, and assigns priorities in order to ensure timely services Determines, formulates, executes, and evaluates the budgetary requirements of assigned fund control points and programs. Responsible for supervising administrative staff who provide coverage to the Enrollment Desk on a 24-hour, 7-day per week basis.This includes interviews and selections for vacant positions, leave approval, providing coverage in the scheduled absence of employees, evaluating work performance, and initiating independent action for emergency coverage and all other matters involving the rotating Administrative Officer of the Day (AOD). Responsible for the personnel administration of all employees assigned to the section, including, but not limited to, leave approval and scheduling, performance appraisals, establishing performance standards and position descriptions, maintaining and improving employee morale and motivation and resolution of grievance and complaints. Facilitates all administrative aspects of the enrollment process, health benefits eligibility determinations, dental eligibility, death benefits, and other and other related aspects of health benefits administration. Coordinates the implementation of all enrollment software changes to Veterans Health Information Systems Technology Architecture (VistA) with the local Information Management Staff. Ensures that communication and education activities are implemented at the local level to disseminate enrollment and health benefits eligibility information. Work Schedule:
Monday-Friday 8:
00am - 4:
30pm or 7:
30am-4pm Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Medical Administration Specialist/PD679-80810-0 Relocation/Recruitment Incentives:
Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/21/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related . OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond.Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. You will be rated on the following Competencies for this position:
Administration and ManagementCommunicationPlanning and EvaluatingTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$64,009 to $83,210 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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