Program Support Assistant-Caregiver Support Program
Duties to include but not limited to:
Performs duties necessary for the receipt, intake, and indexing of health and administrative information related to the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS). Assists with the day to day administrative duties associated with the Caregiver Support Program to include the PCAFC and the Program of General Caregiver Support Services (PGCSS). Independently coordinates information technology and communication for program events. Assists with workload and other data-driven reports, assists with new staff onboarding process, serves as CSP timekeeper, performs various clerical duties such as reminder calls and mailing correspondence, assists with action items and the implementation of new processes, assists with program events such as National Caregiver Support Month, Annual CSP Summit, Resource Fair and the like. Assist with appointment scheduling as needed. Independently drafts responses to routine requests for information. Prepares correspondence, reports, minutes, and records for final drafting, ensuring correct editing and formatting. Comply with all the acquisition regulations, both Federal VA and local. Performs other related duties as assigned. Work Schedule:
7:
30-4:
00 pm Position Description/PD#:
Program Support Assistant-Caregiver Support/01784-A To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Providing administrative clerical support functions supporting program (s); conducting data and information searches; compiling and analyzing data as requested; researching manual and computerized regulations and policies; using computer software to extract, monitoring equipment needs; ordering/maintaining supplies; understanding coordination of all aspects involved in care delivery; coordination effective communication between the providers, patients, specialty services, ancillary services and other practice groups; appointment scheduling;serves as timekeeper. You will be rated on the following Competencies for this position:
ComplianceComputer SkillsData ManagementTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending ,carrying of light items such as papers, books, small parts or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Performs duties necessary for the receipt, intake, and indexing of health and administrative information related to the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS). Assists with the day to day administrative duties associated with the Caregiver Support Program to include the PCAFC and the Program of General Caregiver Support Services (PGCSS). Independently coordinates information technology and communication for program events. Assists with workload and other data-driven reports, assists with new staff onboarding process, serves as CSP timekeeper, performs various clerical duties such as reminder calls and mailing correspondence, assists with action items and the implementation of new processes, assists with program events such as National Caregiver Support Month, Annual CSP Summit, Resource Fair and the like. Assist with appointment scheduling as needed. Independently drafts responses to routine requests for information. Prepares correspondence, reports, minutes, and records for final drafting, ensuring correct editing and formatting. Comply with all the acquisition regulations, both Federal VA and local. Performs other related duties as assigned. Work Schedule:
7:
30-4:
00 pm Position Description/PD#:
Program Support Assistant-Caregiver Support/01784-A To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Providing administrative clerical support functions supporting program (s); conducting data and information searches; compiling and analyzing data as requested; researching manual and computerized regulations and policies; using computer software to extract, monitoring equipment needs; ordering/maintaining supplies; understanding coordination of all aspects involved in care delivery; coordination effective communication between the providers, patients, specialty services, ancillary services and other practice groups; appointment scheduling;serves as timekeeper. You will be rated on the following Competencies for this position:
ComplianceComputer SkillsData ManagementTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending ,carrying of light items such as papers, books, small parts or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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